GENERAL INFORMATION
Here are some of the useful information and Instructions regarding the product use and payment terms. These terms govern your use of the website and purchase of products. By accessing the site, you agree to comply with these terms.
Terms & Conditions
Product Information
All product descriptions, prices, and images are accurate to the best of our knowledge, but we do not guarantee that they are error-free.
Order Acceptance
Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
Payment
All payments must be made through the available payment methods on the website. Prices are listed in the local currency and include applicable taxes unless stated otherwise.
Sizing
We provide sizing charts to assist with selecting the correct size. However, we are not responsible for incorrect size selection. Most of our products are free size.
Intellectual Property
All content on the website, including logos, images, and product designs, is owned by the brand and protected by copyright laws.
Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages arising from your purchase or use of our products.
Privacy Policy
We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
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Information We Collect
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Personal Information: When you make a purchase or sign up for an account, we collect your name, email address, phone number, shipping address, and payment information.
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Non-Personal Information: We may also collect non-personal information such as your browsing behavior, device type, and IP address to improve your shopping experience.
​How We Use Your Information
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Order Processing: We use your personal information to process and fulfill orders, including payment processing and delivery.
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Marketing: With your consent, we may use your information to send promotional emails, special offers, and product updates. You can opt-out of these communications at any time.
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Customer Service: Your information helps us respond to your inquiries and resolve issues related to your account or orders.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, please be aware that no online transmission is completely secure.
Cookies
Our website uses cookies to enhance your shopping experience. Cookies help us remember your preferences, analyze website traffic, and personalize content. You can manage or disable cookies through your browser settings.
Third-Party Services
We may share your information with trusted third-party service providers for payment processing, shipping, and marketing purposes. These third parties are obligated to keep your information confidential and use it only for the specified services.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in cases required by law or with law enforcement agencies in the event of a legal dispute.
Your Rights
You have the right to access, correct, or delete the personal information we hold about you. You can also request that we stop processing your data for marketing purposes.
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Cancellations & Refund
We are committed for any change in plans to ensure our customers ease of access. All the specific cancellations, refunds, shipping, exchange and returns information is written on each product page independently.
Order Cancellations
Orders can be canceled within 10hours of purchase and within the same working day, provided they have not yet been shipped. Once the order has been processed or dispatched, it cannot be canceled.
Refunds
Refunds will be issued for returned items that meet our return policy criteria (unused, unwashed, and with original tags). Refunds will be processed to the original payment method within 7 business days after receiving the returned item.
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Shipping & Exchange
We are committed for any change in plans to ensure our customers ease of access. All the specific cancellations, refunds, shipping, exchange and returns information is written on each product page independently.
Shipping
We ship all orders using eco-friendly packaging and sustainable shipping methods. Delivery times vary based on your location, but we strive to process and ship orders within 24 business days. Please note that natural dye products may require additional time to process due to their handmade nature.
Exchanges
If you are not satisfied with your natural dye clothing, exchanges can be made within 2 days of receiving your order. Items must be in unworn, unwashed condition with the original tags intact. Due to the unique nature of our natural dyes, slight variations in color may occur, and we cannot offer exchanges based on color differences alone.
Contact Us
Address
Shop No. 41
Nature Bazaar, Dastkar
Chhatarpur, New Delhi
Contact
+91-8849313821
+91-9599060115
Opening Hours
Mon - Tue
10:00 am – 7:00 pm
Wednesday
Off
Thurs-Sun
10:00 am – 7:00 pm